Powering Modern, Omnichannel Retail Experiences

Driving growth through unified commerce, data-driven insights, and seamless customer journeys.

Process Paramarsh helps retailers modernize omnichannel operations, strengthen inventory intelligence, transform commerce experiences, and use data and automation to create profitable, scalable, customer-centric retail ecosystems.

Retail Industry Overview

Retail continues to be redefined by shifting consumer behaviors, margin pressures, supply chain disruptions, and the rise of AI-enabled personalization. Brands must unify channels, modernize commerce platforms, improve inventory accuracy, accelerate fulfillment, and deliver seamless omnichannel experiences that drive customer loyalty.

Process Paramarsh enables retailers to transform operations end-to-end. From ecommerce and store systems to inventory intelligence, personalization engines, and supply chain visibility, we create adaptive, data-driven retail ecosystems built for profitable growth.

Key Challenges in Retail

Retailers face intensifying pressure to deliver frictionless customer journeys, optimize inventory across channels, reduce fulfillment costs, manage volatile demand, and modernize legacy platforms - all while competing in a market shaped by speed, convenience, and personalization.

Fragmented Commerce & Inventory Systems

Disparate POS, ecommerce, ERP, and order systems prevent retailers from supporting true omnichannel experiences.

Demand Volatility & Inventory Inaccuracy

Retailers struggle to predict demand, optimize replenishment, and maintain accurate stock levels.

Rising Fulfillment & Logistics Costs

Split shipments, returns, and last-mile delivery updates add operational strain.

Inconsistent Customer Experience

Customers expect unified promotions, personalization, and fast service across all channels.

Store Productivity Limitations

Legacy systems and manual processes limit store associate efficiency and increase errors.

Data Management & AI Readiness

Large data volume quickly becomes unmanageable without right architecture, which constrain the effective use of AI across merchandising, pricing, and supply chain decisions.

How Process Paramarsh Helps

Process Paramarsh empowers Retail organizations to unify commerce channels, modernize store operations, enable real-time inventory visibility, and deploy AI-driven insights that enhance customer engagement and operational decision-making. Using our CLARITY METHOD™, we architect digital retail ecosystems that support seamless omnichannel experiences and sustainable profitability.

Unified Commerce & Store Modernization

Integrate POS, ecommerce, OMS, and ERP systems to create a seamless retail experience

Inventory Visibility & Demand Intelligence

Improve forecasting, replenishment, and stock accuracy with ML-driven analytics

Digital Commerce Acceleration

From Shopify to Salesforce Commerce, we build scalable, high-performance buying experiences.

Data Foundation & AI Enablement

Establish trusted data foundations that enable real-time insights and predictive decision-making across merchandising, pricing, inventory, and customer operations.

Customer Data & Personalization

Unlock customer 360 insights and drive personalized journeys across channels.

Operational Automation

Automate price management, returns handling, supply chain workflows, and store operations.

Featured Services for Retail

Retailers need agile, integrated, and customer-centric operations to compete in today’s fast-moving marketplace. Our services help modernize commerce platforms, optimize inventory, elevate digital experiences, streamline supply chain operations, and unlock AI-driven insights across the retail value chain.

Cloud Transformation

Cloud Transformation

Transform Your Business with The Cloud

We help organizations modernize with cloud platforms that drive agility, scalability, and innovation. Our cloud transformation services include strategy, migration, architecture, security, and optimization across AWS, Azure, and Google Cloud.

Digital Strategy & Transformation

Digital Strategy & Transformation

Turn Strategy into Measurable Digital Outcomes

We help organizations build a clear digital vision, modernize systems, and execute transformation with confidence. Our strategy-led approach aligns people, processes, and technology to accelerate innovation, reduce complexity, and deliver sustainable outcomes.

DevSecOps

DevSecOps

Security Embedded into Every Stage of Delivery

We help organizations integrate security into the DevOps lifecycle through automated controls, secure pipelines, and software supply chain protection. Our DevSecOps approach strengthens security without slowing down delivery.

Supported Technologies

We leverage leading commerce, cloud, data, and integration platforms to build scalable, high-performance retail ecosystems. From storefront acceleration to personalization engines and omnichannel order management, these technologies power modern, digitally connected retail experiences.

Additional Technologies

NCR Voyix

Retail technology platform that supports POS modernization, self-checkout, and store operations for large-scale retail environments.

Riskified

Ecommerce fraud prevention platform that uses machine learning to reduce chargebacks and fraud while improving checkout conversion.

RetailNext

In-store analytics platform that provides visibility into foot traffic, dwell time, conversion, and store performance using sensor and video data.

Manhattan Associates

Supply chain and omnichannel fulfillment platform that helps retailers optimize order management, warehouse operations, and last-mile delivery.

Trax Retail

Computer vision platform that enables shelf monitoring, planogram compliance, and on-shelf availability insights using image recognition.

Vertex Indirect Tax

Enterprise tax determination and compliance platform that helps retailers accurately calculate, collect, and report sales and use tax across complex omnichannel and multi-jurisdiction environments.

Optimizely

Digital experimentation and personalization platform that enables retailers to test, optimize, and personalize customer experiences across web, mobile, and digital touchpoints.

Algolia

AI-powered search and discovery platform that improves product findability, relevance, and conversion across ecommerce and omnichannel retail experiences.

Dynamic Yield

Personalization and experience optimization platform that delivers individualized product recommendations, offers, and content in real time across digital channels.

Retail Experience

We bring significant experience across specialty retail, ecommerce, big-box retail, and consumer brands, delivering transformation initiatives across unified commerce, inventory accuracy, product data management, digital marketing, customer analytics, and retail supply chain optimization. Our team blends domain expertise with modern engineering capabilities to help retailers scale efficiently and innovate faster.

Increase in Inventory Accuracy
20–40%
Unified data models, real-time inventory visibility, and ML-based forecasting reduce discrepancies across channels.
Digital Conversion Improvement
25–35%
Optimized checkout, storefront performance enhancements, and personalized merchandising increase purchase rates.
Reduction in Fulfillment Cycle Time
30–50%
Automated order routing, integrated OMS, and real-time stock visibility accelerate order processing and fulfillment.
Increase in Customer Retention
10–20%
Targeted engagement, advanced segmentation, and AI-driven recommendations improve loyalty and repeat purchases.
Improvement in Store Associate Productivity
Up to 3×
Mobile workflows, task automation, and unified in-store tools reduce manual effort and enhance operational efficiency.

Retail Use Cases

Our use cases focus on the most critical areas of retail transformation - from omnichannel inventory visibility and store associate enablement to personalized customer journeys and intelligent supply chain operations.

Omnichannel Inventory Visibility

Provide real-time stock availability across stores, warehouses, and fulfillment centers.

Personalized Customer Journeys

Use AI to tailor recommendations, promotions, and content to customer behavior.

Store Operations & Associate Enablement

Improve productivity with mobile tools, task automation, and digital checklists.

Demand Forecasting & Replenishment

Predict demand surges, automate replenishment, and reduce stockouts and overstocks.

Returns Optimization

Automate returns, exchanges, and refund workflows to reduce cost and complexity.

Theft Prevention & Loss Reduction

Help retailers detect theft, reduce shrinkage, and prevent fraud with integrated POS and computer vision.

Industry Insights

Latest research, articles, and thought leadership

Accelerate Your Retail Transformation

Deliver unified omnichannel experiences, optimize operations, and scale with confidence.